Implementation Progress: Dec 2023 - May 2025
Programme Title: Girls and boys affected by the earthquake, including those with disabilities, have equitable access to safe and protective learning environments
Country: Syria | Grant: GPE AF II Funding
Geographical Areas: Idleb Governorate (Sub-Districts: Armanaz, Bennsh, Dana, Idleb, Maaret Tamsrin, Qourqeena, Teftnaz)
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Overall Children Reached
104.9% of target (48,800)
Girls Reached
54.3% of total
Boys Reached
45.7% of total
Children with Disabilities
4.6% of total
Geographical Coverage
Subdistricts in Idleb
*Data from 'Subdistrict reached.xlsx', represents unique reach including children and adults as reported up to April 2025.
Indicator Level & Description | Target | Achieved | Progress | Status |
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9,632 children participated in Social Emotional Learning (SEL) sessions (IPTT U118).
322 children & 322 adults participated in ELM sessions (IPTT U126, U132).
9,172 adults (4,698 W, 4,474 M) reached with awareness, BTL campaigns, parenting skills & P2P support (IPTT U181, 104% of target).
496 staff (295 F, 201 M) provided with stipends/support (IPTT U95, 120% of target).
17 School Safety Plans developed/revised (IPTT U194). 17 schools supported with Early Warning Systems (IPTT U196).
17 PTA committees established and meeting monthly, involving 247 members (95 W, 69 M, 42 G, 41 B - Feb 25 data, IPTT U159).
Shafak fosters open communication and participatory decision-making by ensuring various feedback channels are available, accessible, and known to beneficiaries. These include Feedback & Complaint Boxes, face-to-face interactions with field staff, a dedicated Hotline (WhatsApp calls/messages), and Email. All feedback is systematically logged, analyzed, and addressed, with response times varying based on urgency and complexity.
Consultation sessions are held with community members, including parents, teachers, and children, at key project stages (design, implementation, monitoring). This ensures activities are relevant and meet community needs.
Orientation meetings are conducted at the start of new activities or in new locations to inform communities about project goals, activities, timelines, and feedback mechanisms.
228 Complaints & Feedback Items Received
Feedback Type Distribution
Feedback by Submitter Gender
Feedback by Submission Channel
All feedback items were tracked and responded to within agreed timeframes. Actions taken include activity adjustments, provision of information, or referral where appropriate. Serious complaints trigger specific investigation protocols.
Regular monitoring field visits are conducted by MEAL and program staff (376 visits reported cumulatively) to observe activities, gather informal feedback, and verify data.